At Fine Carpet Cleaning, we provide expert off-site rug cleaning service. In addition to removing dirt and stains, our professional cleaning refreshes your rugs, eliminates bacteria, provides thorough coverage, and helps preserve their vibrant colours. Our rug washing service offers you several key benefits, including:
Off-site rug cleaning is the most effective solution for tackling all types of stains - from dirt, food, and beverages to body fluids and biologically active contaminants.
Pick-up rug cleaning service delivers a level of cleanliness that standard home cleaning cannot match.
Rug washing service professionals have the necessary tools and expertise to perform the job both efficiently and effectively.
The major difference between on-site and off-site cleaning service is that cleaning your rug in our specialised facility offers a deeper, more thorough clean, leaving your rug nearly as good as new, while on-site cleaning is ideal for convenient, surface-level care.
Area rug cleaning pick-up and delivery is handled by our technicians - from collection to delivery - making it easy and convenient.
Rug pick-up and cleaning in London can ensure a healthy, allergy-free environment that is beneficial for babies, children, pets, and elderly residents.
The usual process of booking our off-site rug cleaning services:
You contact us.
We give advice on which cleaning services will be most beneficial to you.
You will be given a quote. If our terms satisfy you, we will schedule a visit for you.
Our technicians will come to your home and pick-up your rug for it to be cleaned at our facility.
Other professional cleaning services we offer are:
We coordinate with each customer to arrange a convenient time for the rug collection service. Our team ensures the rug is handled with care, from pick-up to delivery at our cleaning facility.
Prior to cleaning, each rug undergoes a colour fastness test to ensure that dyes remain stable during the cleaning process, preserving the rug’s original vibrancy and avoiding any colour bleeding.
One of the most crucial steps in the off-site rug cleaning process is thorough dusting. If not properly dusted, dust particles and allergens can remain trapped within the fibres, even after washing and drying.
Following this, the rug undergoes a powerful vacuuming to remove all dry soils and loose particles. This approach not only enhances the effectiveness of the cleaning but also protects the rug’s fibres from potential damage.
We apply a tailored solution consisting of both water and cleaning agents based on the rug’s material to pre-treat any dirt and stains. This allows for maximum penetration, resulting in a thorough cleaning.
When it comes to persistent marks and stains, each one is treated individually with specialised products. We target problem areas to achieve the best possible improvement while protecting the rug’s fabric.
For the deep cleaning process, we use an industrial spinning machine. The machine deeply agitates the rug fibres to lift embedded dirt, revitalise texture, and promote cleanliness across the entire surface. Spinning both sides of the rug during this step helps remove any remaining dirt, debris, and cleaning agents, ensuring a thorough clean and preventing buildup that could affect the rug's texture or attract more dirt.
Remaining dirt and debris are gently brushed off by hand, ensuring that delicate areas are given detailed attention for a flawless finish.
Depending on its material, the rug undergoes an intensive rinse with either fresh water or a high-pressure jet wash. By removing all cleaning agents and any remaining particles, we ensure that the rug is completely clean.
When around 90% of the water has been wrung out using a centrifuge, the rug is placed in a specialised drying room, where it dries under controlled conditions. This protects it from shrinkage, colour fading, unwanted mould, and distortion, ensuring it emerges with a fresh, vibrant appearance.
Once the drying is complete, the rug is carefully wrapped in protective plastic to ensure its condition during transport. We then arrange a convenient delivery time with the customer. The rug is returned in pristine condition, ready to enhance the customer’s space once more.
Delivery is scheduled by notifying you of the next available date via text and email, pending payment. A photo will be taken of the delivery, and you will receive a text message confirming successful delivery.
Our machines, considered among the most powerful and efficient options available, have been thoroughly tested. We selected leading brands, "Mytee" (top US manufacturer) and "Airflex" (leading UK manufacturer) and our engineer enhances their performance through significant modifications to maximise their capabilities. We use extractors selectively, applying them only when absolutely necessary, to ensure a precise and effective approach tailored to each job.
We also use a highly effective upright vacuum cleaner, commonly known as a Shark Stratos. It has two rotating brushes that thoroughly agitate the rug fibres, loosening dirt and debris embedded deep within. This advanced design ensures a more complete clean, leaving carpet looking refreshed. The powerful suction, combined with the dual brush action, makes it especially effective for homes with pets or high foot traffic.
Afterward, we use a rotary machine to thoroughly clean the rug. It's possible to clean both sides if the fabric and condition of the rug allow, for a more thorough result.This dual-sided approach ensures that even the most stubborn dirt and allergens are removed, leaving the rug exceptionally clean and revitalised.
To ensure the best results, we use over 20 high-quality cleaning products from leading US and UK brands. After a thorough testing procedure, we have carefully selected detergents that are the most effective. Our lineup includes brands like Alltec, Prochem, Chemspec, Solution World of Clean, and TMF. With such a wide range available, our experts can choose the ideal detergent based on the rug's material, level of soiling, and specific stains needing treatment.
Location: The cleaning is done at the customer's home or place of business.
Process: On-site cleaning typically involves surface cleaning techniques like steam or dry cleaning, suitable for quick, accessible jobs on lower-pile rugs or wall-to-wall carpeting.
Limitations: It may not address deep-set dirt or stains as thoroughly, especially on delicate or thick rugs, since advanced cleaning tools and drying facilities are limited in an on-site setting.
Convenience: On-site cleaning is often faster and more convenient, as there’s no need to transport the rug.
Location: The rug is taken to a professional cleaning facility where it undergoes a detailed cleaning process.
Process: Off-site cleaning usually involves more thorough techniques, such as full immersion washing, controlled drying, and specialised equipment to remove embedded dirt and stains.
Special Care: Suitable for delicate, antique, or heavily soiled rugs, as technicians can control factors like water, temperature, and drying time for more customised care.
Time and Transport: Off-site cleaning generally takes longer, as the rug must be transported to and from the facility.
In short, on-site cleaning is ideal for convenient, surface-level cleaning, while off-site cleaning provides a deeper, more intensive clean, suitable for speciality rugs or heavy soil.
*We also offer performing services out of working hours and at night, which will be included in the final price.
**Minimum charge £120
Maximise the benefits of our rug pick up and cleaning by adding stain protection, which guards your rug against liquid penetration and lasting stains. This can save you money on future professional stain removal services and extend the life of your rugs. Learn more about the benefits of using stain protection services.
To maintain the appearance and extend the life of your rugs, schedule professional rug cleaning services at least once a year, or more frequently in high-traffic areas. We recommend regularly using an upright vacuum cleaner, as consistent cleaning can help prevent the build-up of dirt, allergens, and microorganisms that may cause health problems. By incorporating this proactive approach into your routine, you can create a cleaner and healthier environment for you and your family.
Our team of professional rug cleaning experts advises combining additional services into a single appointment, as this approach is often more cost-effective than scheduling them separately. By doing so, you can save on expenses related to separate technician visits, such as travel time, parking, and the logistics of managing heavy equipment. Most commonly, we recommend pairing carpet cleaning with sofa cleaning to maximise efficiency and value.
Familiarise yourself with our full range of rug cleaning services to make informed decisions about what your rugs need.
Yes, if you cancel on the day of the scheduled cleaning, you will lose your deposit.
Yes, the client is responsible for arranging suitable parking near the property or covering any parking and congestion charges, if applicable.
For insurance reasons, we kindly ask that you move any furniture out of the way and roll up the rug before our arrival. We are happy to assist with moving if necessary; however, an additional charge will apply due to the extra time and effort required by our technician.
If you live on the fourth floor or higher without lift access, our technician will need to carry the rug by hand. Please note that we charge an additional fee for each extra floor due to the increased time and effort required, particularly as the weight of the rug may exceed 30kg. This additional workload can impact our technicians' efficiency for the day, limiting the number of appointments they can accommodate.
Yes, we are fully insured.
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