Professional pick-up rug cleaning service

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What to expect from our pick-up rug cleaning service

Benefits:

At Fine Carpet Cleaning, we provide expert off-site rug cleaning service. In addition to removing dirt and stains, our professional cleaning refreshes your rugs, eliminates bacteria, provides thorough coverage, and helps preserve their vibrant colours. Our rug washing service offers you several key benefits, including:

  • Off-site rug cleaning is the most effective solution for tackling all types of stains - from dirt, food, and beverages to body fluids and biologically active contaminants.

  • Pick-up rug cleaning service delivers a level of cleanliness that standard home cleaning cannot match.

  • Rug washing service professionals have the necessary tools and expertise to perform the job both efficiently and effectively.

  • The major difference between on-site and off-site cleaning service is that cleaning your rug in our specialised facility offers a deeper, more thorough clean, leaving your rug nearly as good as new, while on-site cleaning is ideal for convenient, surface-level care.

  • Area rug cleaning pick-up and delivery is handled by our technicians - from collection to delivery - making it easy and convenient.

  • Rug pick-up and cleaning in London can ensure a healthy, allergy-free environment that is beneficial for babies, children, pets, and elderly residents.

Simple booking process:

The usual process of booking our off-site rug cleaning services:

  • You contact us.

  • We give advice on which cleaning services will be most beneficial to you.

  • You will be given a quote. If our terms satisfy you, we will schedule a visit for you.

  • Our technicians will come to your home and pick-up your rug for it to be cleaned at our facility.

What other services do we offer:

Other professional cleaning services we offer are:

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The process of our rug cleaning pick-up and drop-off:

  1. Rug collection service

    We coordinate with each customer to arrange a convenient time for the rug collection service. Our team ensures the rug is handled with care, from pick-up to delivery at our cleaning facility.

  2. Color fastness testing

    Prior to cleaning, each rug undergoes a colour fastness test to ensure that dyes remain stable during the cleaning process, preserving the rug’s original vibrancy and avoiding any colour bleeding.

  3. Dust removal and power vacuuming

    One of the most crucial steps in the off-site rug cleaning process is thorough dusting. If not properly dusted, dust particles and allergens can remain trapped within the fibres, even after washing and drying.

    Following this, the rug undergoes a powerful vacuuming to remove all dry soils and loose particles. This approach not only enhances the effectiveness of the cleaning but also protects the rug’s fibres from potential damage.

  4. Pre-treatment

    We apply a tailored solution consisting of both water and cleaning agents based on the rug’s material to pre-treat any dirt and stains. This allows for maximum penetration, resulting in a thorough cleaning.

  5. Mark and stain treatment

    When it comes to persistent marks and stains, each one is treated individually with specialised products. We target problem areas to achieve the best possible improvement while protecting the rug’s fabric.

  6. Deep cleaning

    For the deep cleaning process, we use an industrial spinning machine. The machine deeply agitates the rug fibres to lift embedded dirt, revitalise texture, and promote cleanliness across the entire surface. Spinning both sides of the rug during this step helps remove any remaining dirt, debris, and cleaning agents, ensuring a thorough clean and preventing buildup that could affect the rug's texture or attract more dirt.

  7. Brushing

    Remaining dirt and debris are gently brushed off by hand, ensuring that delicate areas are given detailed attention for a flawless finish.

  8. Rinsing

    Depending on its material, the rug undergoes an intensive rinse with either fresh water or a high-pressure jet wash. By removing all cleaning agents and any remaining particles, we ensure that the rug is completely clean.

  9. Controlled drying

    When around 90% of the water has been wrung out using a centrifuge, the rug is placed in a specialised drying room, where it dries under controlled conditions. This protects it from shrinkage, colour fading, unwanted mould, and distortion, ensuring it emerges with a fresh, vibrant appearance.

  10. Rug delivery

    Once the drying is complete, the rug is carefully wrapped in protective plastic to ensure its condition during transport. We then arrange a convenient delivery time with the customer. The rug is returned in pristine condition, ready to enhance the customer’s space once more.

    Delivery is scheduled by notifying you of the next available date via text and email, pending payment. A photo will be taken of the delivery, and you will receive a text message confirming successful delivery.

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Equipment and products we use for our professional rug pick-up cleaning service

  1. Highly-efficient extractors

    Our machines, considered among the most powerful and efficient options available, have been thoroughly tested. We selected leading brands, "Mytee" (top US manufacturer) and "Airflex" (leading UK manufacturer) and our engineer enhances their performance through significant modifications to maximise their capabilities. We use extractors selectively, applying them only when absolutely necessary, to ensure a precise and effective approach tailored to each job.

  2. Powerful vacuum cleaners

    We also use a highly effective upright vacuum cleaner, commonly known as a Shark Stratos. It has two rotating brushes that thoroughly agitate the rug fibres, loosening dirt and debris embedded deep within. This advanced design ensures a more complete clean, leaving carpet looking refreshed. The powerful suction, combined with the dual brush action, makes it especially effective for homes with pets or high foot traffic.

  3. Professional Rotary Machine

    Afterward, we use a rotary machine to thoroughly clean the rug. It's possible to clean both sides if the fabric and condition of the rug allow, for a more thorough result.This dual-sided approach ensures that even the most stubborn dirt and allergens are removed, leaving the rug exceptionally clean and revitalised.

  4. Carefully Selected Cleaning Solutions

    To ensure the best results, we use over 20 high-quality cleaning products from leading US and UK brands. After a thorough testing procedure, we have carefully selected detergents that are the most effective. Our lineup includes brands like Alltec, Prochem, Chemspec, Solution World of Clean, and TMF. With such a wide range available, our experts can choose the ideal detergent based on the rug's material, level of soiling, and specific stains needing treatment.

The main difference between on-site and off-site rug cleaning lies in the location and level of care provided

  1. On-Site Rug Cleaning

    Location: The cleaning is done at the customer's home or place of business.

    Process: On-site cleaning typically involves surface cleaning techniques like steam or dry cleaning, suitable for quick, accessible jobs on lower-pile rugs or wall-to-wall carpeting.

    Limitations: It may not address deep-set dirt or stains as thoroughly, especially on delicate or thick rugs, since advanced cleaning tools and drying facilities are limited in an on-site setting.

    Convenience: On-site cleaning is often faster and more convenient, as there’s no need to transport the rug.

  2. Off-Site Rug Cleaning

    Location: The rug is taken to a professional cleaning facility where it undergoes a detailed cleaning process.

    Process: Off-site cleaning usually involves more thorough techniques, such as full immersion washing, controlled drying, and specialised equipment to remove embedded dirt and stains.

    Special Care: Suitable for delicate, antique, or heavily soiled rugs, as technicians can control factors like water, temperature, and drying time for more customised care.

    Time and Transport: Off-site cleaning generally takes longer, as the rug must be transported to and from the facility.

In short, on-site cleaning is ideal for convenient, surface-level cleaning, while off-site cleaning provides a deeper, more intensive clean, suitable for speciality rugs or heavy soil.

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Pictures from our professional rug pick-up and cleaning service

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Video from our professional off-site rug cleaning

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Prices for our rug cleaning pick-up and drop off

Are you pissed off by the pet hair?

Now you can request pet hair removal as an additional service to the booked cleaning for a small extra charge. Don't forget to request it when booking because telling us at the moment of cleaning causes delays for the technicians and messes up the schedule.
Deodorising - Free of charge - just notify us when booking.
Rug type
Price

Metric system

Synthetic per square metre
from £32
Wool per square metre
from £34
Cotton per square metre
from £34
Sisal per square metre
from £34
Jute per square metre
from £34
Viscose per square metre
from £37.50

Imperial system

Synthetic per square foot
from £3
Wool per square foot
from £3.10
Cotton per square foot
from £3.10
Sisal per square foot
from £3.10
Jute per square foot
from £3.10
Viscose per square foot
from £3.50

*We also offer performing services out of working hours and at night, which will be included in the final price.
**Minimum charge £120

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Frequently ordered together

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Our rug cleaning specialists advise:

  1. Use stain protection

    Maximise the benefits of our rug pick up and cleaning by adding stain protection, which guards your rug against liquid penetration and lasting stains. This can save you money on future professional stain removal services and extend the life of your rugs. Learn more about the benefits of using stain protection services.

  2. Schedule regular cleanings

    To maintain the appearance and extend the life of your rugs, schedule professional rug cleaning services at least once a year, or more frequently in high-traffic areas. We recommend regularly using an upright vacuum cleaner, as consistent cleaning can help prevent the build-up of dirt, allergens, and microorganisms that may cause health problems. By incorporating this proactive approach into your routine, you can create a cleaner and healthier environment for you and your family.

  3. Combine several services

    Our team of professional rug cleaning experts advises combining additional services into a single appointment, as this approach is often more cost-effective than scheduling them separately. By doing so, you can save on expenses related to separate technician visits, such as travel time, parking, and the logistics of managing heavy equipment. Most commonly, we recommend pairing carpet cleaning with sofa cleaning to maximise efficiency and value.

  4. Explore our range of services and save money and time

    Familiarise yourself with our full range of rug cleaning services to make informed decisions about what your rugs need.

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Reviews from our professional rug pick-up cleaning service

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Elizabeth MauriceJune 2024

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I received excellent communications throughout the whole process. On the day, the cleaning experience was efficient with a considerate and friendly member of staff. Very competitive pricing.
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Gen TiskiMarch 2024

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The best carpet cleaning service I have ever experienced. From start to finish was unbelievably smooth. The staff that attended extremely polite and moved all the items with utmost care. Would recommend using them as they are simply the best one has come across. Maya was absolutely fantastic in arranging this as the request was done at such a short notice.
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Samanta FedericoJanuary 2024

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I had my carpet cleaned by Nikolay from Fine Carpet Cleaning. What a fantastic job he did ! He is very professional, efficient and organised in the way he works. My carpet looks new again. I highly recommend.
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YasminJune 2024

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Really happy with the service and i come across a-lot of carpet cleaners in my job property inventory . I was not sure how the carpet would come up , as it is an old carpet in a communal lobby . Wow, so much better-stains removed . A really quality service from start to finish , nothing was too much trouble . I managed to get a slot the same day . I would definitely recommend 😁
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Peter O'DonoghueApril 2024

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Had a great experience with Fine Carpet Cleaning yesterday. I phoned at 9am for help with a stained carpet, and within 2 hours someone was at my house doing the job. Communications were very clear and slick, and the cleaning was done briskly and to the highest standard. Highly recommended.
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Nikolay DimitrovApril 2024

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Good service at a reasonable price, had my mattress and small rug cleaned and can say that I'm satisfied with the result. The company representative was professional, arrived on time and did a very good job, quickly and efficiently. Definitely would recommend.
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FAQ regarding our off-site rug cleaning service

  • 1. Do you have a cancellation fee?

    Yes, if you cancel on the day of the scheduled cleaning, you will lose your deposit.

  • 2. Do I need to pay for congestion / parking charges?

    Yes, the client is responsible for arranging suitable parking near the property or covering any parking and congestion charges, if applicable.

  • 3. Do I need to move furniture before the rug cleaning service?

    For insurance reasons, we kindly ask that you move any furniture out of the way and roll up the rug before our arrival. We are happy to assist with moving if necessary; however, an additional charge will apply due to the extra time and effort required by our technician.

  • 4. What if I live on the 4th floor or higher and I have no lift?

    If you live on the fourth floor or higher without lift access, our technician will need to carry the rug by hand. Please note that we charge an additional fee for each extra floor due to the increased time and effort required, particularly as the weight of the rug may exceed 30kg. This additional workload can impact our technicians' efficiency for the day, limiting the number of appointments they can accommodate.

  • 5. Are you insured?

    Yes, we are fully insured.

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