Our Stain Removal London Services in 5 Steps

  • 1. First, we will carry out a pre-cleaning survey, to establish exactly what chemicals and tools will be needed for the specific job.
  • 2. Second step is to apply spot and stain remover to the spot or stain by blotting with a terry towel lightly dampened with Eco POG SPOT & STAIN REMOVER.
  • 3. After that, we agitate lightly with the bevelled edge of the spotting brush, or if suitable with the brush itself taking care not to spread the spot or stain.
  • 4. Pure softened hot water (reaches a maximum 135 Degrees Celsius) is gently injected deeply into the carpet fibres.
  • 5. And finally, we rinse and extract again to ensure no chemical residues are left behind.

*This method is recommended by all carpet, rug and upholstery manufacturers as being the best method of rug, carpet and upholstery stain removal.


Our Price


See Us In Action

Professional Stain Removal London

At Fine carpet cleaning we provide our customers with immaculate stain removal services. We cover all London areas and our stain removal experts are available for the same day booking. Thus, we are able to treat the stain, while it is still new and easier to completely remove. Older stains and marks could be more difficult to get rid of and may need more than one treatment, depending on the substance that has caused it.

Prior to any kind of treatment, we risk assess and inspect the stains and marks, taking into consideration also the fabric of the carpet, rug or upholstery. Choosing the right chemical is also a very important step in the process as it is vital for the result that we are going to deliver.

Our teams are equipped with various stain removals that have a proven track record for successful stain removal properties and are trained and experienced in using them. They understand the chemistry of the different stains and know how to use it, so that they can successfully remove them from your surfaces, leaving them clean and shiny again. Achieving the right pH is vital for the complete stain removal and our teams are equipped with the knowledge and the tools how to achieve it.


Carpet Stain Removal FAQ
1. Can You Remove Stains?
With years of experience and some of the best equipment in the industry, we have high rates of success at stain removal. Unfortunately we cannot guarantee we will be able to remove every stain, however, we will let you know whether we believe we can get a stain out at quotation.
2. Can you Remove Coffee or Tea Stains?
You will be Surprised at what stains we have managed to shift, but unfortunately, Not 100% of Stains are Cleanable, But we are your best shot for trying.
3. What payment methods do you accept?
We accept debit/credit cards, and cash payment directly to our team.
4. What happens if your cleaner damages anything?
We are fully insured and if an accident happens we have full cover.
5. Are you qualified?
Yes, we are qualified and fully trained members of  NCCA (National Carpet Cleaners Association) – the UK’s recognised industry qualification
6. Do You Have A Cancellation Fee?
Yes, if you Cancel on the Day of the Cleaning you will lose your Deposit.
7. Do I need to pay for Congestion/parking charge?
Yes, The Client is requested to arrange suitable parking space for our vehicles within close proximity of the property and to cover any parking/congestion expenses if applicable
8. Can you give me a quote over the phone or you need to visit my property?
Yes, we can give you an estimate over the phone, there is no need for us to visit your property. Commercial property may require a site visit
9. How quickly can I book an appointment for carpet or upholstery cleaning?
We will try to get you an appointment within the next one or two days of contacting us.
10. Are you insured?
Yes, we are fully insured.
11. Can you provide me with an invoice?
Yes, We will either Send you a Receipt Via Email


See The Results Of Our Work

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Read What People Say About Us

Had an old sofa from the 1960s steam cleaned and it went from smelling like a wet dog to fresh as a daisy.
17:03 25 Jul 18
i am happy how they washed my carpets eventhough stains could not come out because it was there long time.
Yasmin Hussein
Yasmin Hussein
08:04 01 Jul 18
Punctual, professional and reasonable price. Highly recommended.
Naser Mehrabi
Naser Mehrabi
21:44 07 Mar 20
My carpet is brilliant, clean looks like new!I called in the morning to book for the same day and they came in same day. Quickly and efficient ! Really recommend.
Fernando Mendonca
Fernando Mendonca
22:31 19 Sep 19
We have had an excellent experience with Fine Carpet Cleaning London. From the first moment we contacted them right to point of completing the work, this company has been extremely professional, and accommodating. They have also been very honest and professional, explaining from the beginning what could or could not be achieved from the process. Their communication has also been excellent, always timely, professional and efficient. Fine Carpet Cleaning London do a lot more than carpets. They managed to save/rescue our new faux leather sofa (ivory colour) from red wine splashes/spray. I truly thought we would have to buy a new sofa, but fortunately, that will not be necessary. Our sofa is now looking as good as new, although the red wine stains were removed 4 days after the splashes occurred! They also cleaned the carpet in our living room, which also suffered from the red wine incident. Now it looks lovely, nice and clean.We are also very pleased with the gentleman that came to do the work, as he had a very pleasant manner and respectful demeanour.So yes, based on our experience, we would highly recommend the services of this company.
esamiga .
esamiga .
07:44 27 Sep 19
Great company! Professional from beginning to end. Booking was really easy, the guys arrived on time with all the equipment needed to carry out the work. The carpets looked amazing by the time they had finished. Will definitely be using them again.
Colin Burnell
Colin Burnell
10:23 26 Oct 19
Great experience! Fast efficient service, no nonsense pricing, easy to work with and within a 5 minute phone call everything was arranged for the following day. Carpet is a lot more fresher and cleaner - industrial grade carpet cleaning machine used. Highly recommend!
Adil Hussain
Adil Hussain
13:48 09 Nov 19
Brilliant service, prompt time keeping, and friendly team . Fine carpet cleaning did an amazing job they were here on time and the technician advised me fully on what he was going to do and how, and when they finished they left no mess .I would 100% recommend this company to family and friends and will def use them again in 6 months time .
Noreen Manji
Noreen Manji
09:52 17 Nov 19
Fine Carpet Cleaning are the best in the business, they are very professional, knowledgable and always offer the best advice. They provide a 1st class service every single time.
Freshn Up Cleaning
Freshn Up Cleaning
13:13 27 Nov 19
This was the second time I used Fine Carpet cleaning. On both ocassions I found getting a quote and booking an appointment quick and easy. The person who did the cleanning was polite and very efficient with minimal disruption to my home. Very pleased with results including a difficult stain which was removed successfully.
Christine Lemoine
Christine Lemoine
09:09 16 Mar 20
Fantastic! I am really pleased that I researched a little further than going with the initial first company as Fine Carpet Cleaning offered the best price and package. Nicolai who was the service man for the day arrived on time, was very pleasant to have around and did a fantastic job. I am so pleased I went this with company. Also the manager Yavor was extremly helpful and overall, I cannot recommend the company enough.
Dr Sandra Amelie
Dr Sandra Amelie
14:44 08 May 22
I have used this company four times now and each time have been really pleased with their service.Their pricing is very competitive and on occasion when they have had to go over an area twice to achieve perfect results there hasn’t been a surcharge.I will definitely use them again and would recommend them to anyone.
Laraine Good
Laraine Good
09:12 20 Feb 22
Excellent! We were very happy with both the quality of the service and also the value for money. We will definitely be using their services again.
Baljinder kaur
Baljinder kaur
08:03 23 Jun 22
Was okay, the price was decent but unfortunately they couldn’t get 75% of the stains out of my carpet although I’d sent them pictures beforehand, and I had to ask them to go over certain areas and stains they could remove.
Nazia Uddin
Nazia Uddin
16:04 12 Jan 22
Very efficient and friendly. Excellent at keeping the client informed and sticking to the times agreed. Nicky worked very quickly and thoroughly. I was very happy with the result and will be using them again shortly.
Judith Hd
Judith Hd
10:03 07 Dec 21


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