Cookie and Privacy Policy

This website is intended for customers in the United Kingdom and is operated in accordance with UK data protection and electronic privacy legislation.

What are Cookies?

When you visit a website, your device downloads small files called "cookies". These are widely used to make online services work more efficiently and provide website owners with information about user experience and website efficiency. Cookies allow the site to remember your preferences, navigate between pages more quickly, and perform various other useful functions.

Types of Cookies We Use:

1. Essential Cookies: These cookies are necessary for the website to function properly. They are usually set only in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

2. Analytical/Performance Cookies: These cookies allow us to recognise and count the number of visitors and see how visitors move around our website when they are using it. This helps us improve the way our website works.

Managing Cookies

Most web browsers allow you to manage cookies through their settings. You can: - Disable cookies for specific sites - Block cookies from sites you don't trust - Set up notifications for when cookies are being sent

Please note that disabling cookies may affect the functionality of our website.

Personal Data Collection

The only personal information we collect through this website is the information you voluntarily provide through our contact form. This includes your name, phone number, and email address. This information is used solely to contact you regarding our carpet cleaning services.

Consent and Control

By submitting the contact form, you consent to our use of the provided information for communication about our services. You can withdraw this consent at any time by contacting us.

Data Storage and Protection

We store your data securely and keep it only for the period necessary to provide our services or until you request its deletion.

Your Rights

Under UK data protection law, you have the right to access, correct, delete, and limit the processing of your personal data. To exercise these rights or if you have questions about how we process your data, please contact us at "[email protected]".

Changes to this Policy

We may update this policy from time to time in line with website changes that may affect the personal information we gather about you. Your continued use of this website after any changes indicates your acceptance of these changes.

Contact Us

If you have any questions about our Cookie and Privacy Policy, please contact us at "[email protected]".

This policy complies with the Data Protection Act 2018 and UK GDPR.